Our website is user-friendly. This means you can easily make your purchase just by clicking a few buttons. You may need to sign in to be able to complete a purchase.
All information pertaining to your purchase, most specifically the order tracking details, will be emailed to you. We will use the email address you provided us during Registration or Creation of your account.
If you received an item different from you ordered, please inform us about the error within 14 days after the order date. We take full responsibility for the mistake in shipping a wrong item to you. Kindly return the incorrect merchandise, in its original packaging, to us within the mentioned time frame. Goods that were used or opened care subjected to the necessary fees. If you did not receive your order, the same procedure applies.
If you received a damaged item, we need you to return the damaged merchandise within 3 days after receiving it. Save the item in its original packaging as it will be inspected by the shipping carrier.
Limiting the maximum number of products that a customer can purchase is the right of Sholak Fragrances. For example, only 1 item is allowed per customer when making a purchase classified under our Special Offers.
Any perfumery product for men is called cologne. On the other hand, perfumery products for women are called perfumes.
If you experience any kind of trouble upon Checkout on the website, contact us immediately at 469-360-5057. Please use the same phone number to call for further inquiries.
It is required by state law that taxes must be collected by Texas-based companies for those orders shipped out of state.
If you did not receive your order within its estimated time of delivery, kindly call 469-360-5057 immediately. The estimated time of delivery, the tracking number and other shipping details can be found on the email sent to your registered email address after completion of your purchase.
If you wish to pick your order because you are just within the area, you may do so. Kindly inform us ahead of time so we can make the necessary arrangements and send you the details of the pickup.
Your order will be shipped a day or 5 days after receiving the order request from you. An email with all the necessary details will be sent to you.
Products are not currently available for international shipping but we will immediately inform you, our customers, when we do so.
You may opt to go with UPS for next day shipping or 2nd day shipping options. Kindly contact if you need your orders expedited so we can accommodate this request.
We attach free shipping bonuses to selected items that are available for purchase. Do not miss out on such offer by signing up for our mailing list. Additionally, free shipping is available if you reach a certain amount of benchmark for certain purchases.
UPS, our main carrier, only delivers to valid addresses. Therefore, we cannot deliver orders to Army Post Office, Fleet Post Office nor P.O. Boxes. If a P.O. Box is the only address you have, please call us. We’ll see if USPS can be a viable shipping option.
As much as possible, we make sure that our inventory is full of stocks. An advanced system is used by Sholak Fragrances to update our website with the right amounts left in our inventory, synchronizing the data.
If the product you wish to buy is unavailable, we have a Reminders service that will notify you via email about when the stock will be available. Simply sign up for this service or call 469-360-5057. Our email address email@example.com can also be used to send any special request.
In an effort to make true to our commitment to supplying high-quality perfumes to our customers, we guarantee that the products we hold are 100% original and authentic.
Payments for your purchase can be made in several ways. To do so, simply select Cash as the payment option and then call us at 469-360-5057 afterward for us to proceed with the order processing.
There are several payment methods that we accept. These are via:
- Our website thru PayPal or Debit/Credit Card
- Reward Points you have earned or Store Credits
- Wire Transfer
- Phone (469-360-5057), especially if you are not comfortable paying over secure website servers
The store credits aforementioned are offered to reimburse issues on our side, such as broken items, damaged goods or returns.
Registered members of Sholak Fragrances can join our rewards program. Reward points can be earned primarily by making an online purchase or by actively participating in our forums.
Paying for your purchases online is definitely safe on our website because of the high-quality SSL certificates we have implemented, making the website 100% secure.
Unless stated otherwise, our coupons have the following restrictions:
- Discounts are only applicable to qualifying items and will be automatically calculated upon Checkout.
- Discounts are not applicable for related processing charges, taxes, shipping and handling costs.
- Discounts are not applicable to your gift certificates nor are they applicable to previously placed purchases.
- Discounts cannot be combined with other offers.
- The validity of our discounts is only for in-stock merchandise, not for sale items or clearance products.
- We may modify or withdraw discounts at our discretion without notice to you.
- For returned merchandise, the deduction of the discount from the value of such product will be done first prior to the issuance of any applicable credit or refund.
- To qualify for discounts, only a single shipping address must be used for the whole order. The customer shoulders the returned item’s shipping cost.
- One coupon per customer policy.
Since restrictions are present for our coupons, we strongly advise you to check them out first before they are applied to any purchase you make. For redemption of coupons, simply enter the redemption code on the designated box or boxes during the Checkout process. If any coupon has not been used correctly, Sholak Fragrances can and will cancel and make such coupon void.